Technical Support

Buy directly on our website or with an authorized reseller. All licensed users receive free technical support including online help, email support, and remote assistance.

How to Get Help

We offer multiple support channels to ensure you get the help you need quickly and efficiently.

Online Help Documentation

Comprehensive documentation covering all CAD-Earth commands and features.

Access Online Help →

Email Support

Send your support request directly to our technical team.

support@cad-earth.com

Remote Support via TeamViewer®

Our programmers can connect to your computer to resolve issues directly. Available on request at no extra cost.

Contact us to schedule a remote session

Video Tutorials

Watch step-by-step feature demonstrations on our YouTube channel.

Visit YouTube Channel →

Submit a Support Ticket

Please provide as much detail as possible so we can assist you efficiently.